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Frequent questions
Applying for an ESTO small loan is easy and anyone who is at least 19 years old can apply. Submitting an application is quick and you will receive a response within a few minutes. The money is usually transferred to your account within one business day after signing the agreement.
How to apply?
Applying for a loan is done digitally and the process is quick. Log in to the ESTO portal (use your ID card, Mobile ID, Smart ID, or password authentication to log in) and submit your application in the self-service portal. To get started, select the loan amount and period and submit some personal and financial information. Submitting an application takes only a minute, and your application will be reviewed immediately. If approved, sign the agreement and the money will be transferred to your account within one business day after signing the agreement. The exact terms and conditions of the small loan can be found on the ESTO website.
- you are between 19 and 70 years old at the time of application
- your permanent or main place of residence is in Estonia
- you have a regular income in Estonia
- you have no active payment defaults or previous serious payment delays
- your income and obligations are balanced, allowing you to repay the loan regularly
If these conditions are met, we can be sure that you will receive a loan solution that is suitable for your situation and responsible.
How does repayment work?
Monthly bills can be paid via ESTO self-service. By logging into your account, you can also make separate early repayments.
Payments can also be made by transfer from your home bank. We will send you a joint monthly bill for all ESTO contracts; you will find the payment details on the bill sent to you.
What should I do if I cannot make my loan payment on time?
If you are unable to make your payment on time, please contact ESTO customer support immediately at [email protected] so that we can find a suitable solution together. If possible, we will offer to extend the loan repayment period, thereby reducing your monthly payment. It is also possible to apply for a payment holiday of up to three months.














